Privacy Policy
Your privacy and confidentiality are fundamental to our care
Last updated: January 13, 2025
Our Commitment to Your Privacy
Autumn Behavioral Health Center ("ABHC," "we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website at autumntreatment.com or use our services.
As a healthcare provider, we are bound by federal and state privacy laws, including HIPAA (Health Insurance Portability and Accountability Act), which governs how we handle your protected health information.
Information We Collect
Personal Information
- Contact information (name, address, phone number, email)
- Insurance information and payment details
- Emergency contact information
- Demographic information (age, gender, etc.)
Health Information
- Medical history and current health conditions
- Treatment records and progress notes
- Medication information and prescriptions
- Assessment and evaluation results
Website Usage Information
- IP address and browser information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
How We Use Your Information
Treatment & Care
- • Provide behavioral health services
- • Coordinate care with other providers
- • Monitor treatment progress
- • Ensure continuity of care
Administrative
- • Process insurance claims
- • Schedule appointments
- • Maintain medical records
- • Quality improvement activities
Communication
- • Appointment reminders
- • Treatment updates
- • Important health information
- • Service announcements
Legal & Safety
- • Comply with legal requirements
- • Protect patient safety
- • Prevent fraud and abuse
- • Public health reporting
When We Share Information
We do not sell, rent, or trade your personal information. We only share information as permitted by law and as necessary for your care.
With Your Consent
When you provide written authorization
For Treatment
With other healthcare providers involved in your care
For Payment
With insurance companies for claims processing
Legal Requirements
When required by law, court order, or public health authorities
Data Security & Protection
We implement comprehensive security measures to protect your information from unauthorized access, use, or disclosure. Our security practices include:
Technical Safeguards
- • Encrypted data transmission
- • Secure servers and databases
- • Access controls and authentication
- • Regular security updates
Administrative Safeguards
- • Staff training on privacy policies
- • Background checks for employees
- • Regular security assessments
- • Incident response procedures
Your Privacy Rights
Access Your Records
Request copies of your medical records and treatment information
Request Amendments
Ask us to correct information you believe is inaccurate
Restrict Communications
Request limits on how we use or share your information
Confidential Communications
Request that we contact you in a specific way or location
File Complaints
Report concerns about our privacy practices without retaliation
Questions About Your Privacy?
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact our Privacy Officer:
Phone
614.219.9394You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.